Terms of Sale

PREAMBLE

These General Terms and Conditions of Sale (hereinafter referred to as the "Terms and Conditions") apply to any purchase made by an individual consumer (hereinafter referred to as the "Customer") on the website www.origiinals.com (hereinafter referred to as the "Website"). The Website is operated by Origiinals, a simplified company, registered under number --------, whose registered office is located TG OFFICE, SP ROAD, KNE, BR,855107 INDIA.

Origiinals is fully responsible for the quality, conformity, and delivery of all Products offered through the Website. While Origiinals collaborates with partner brands (hereinafter referred to as "Vendors"), the company ensures that every Product meets high standards and that Customer satisfaction is prioritized. Origiinals is committed to resolving all issues, including disputes with Vendors, directly with the Customer to maintain accountability.

IMPORTANT: Placing an order on the Website implies full and unconditional acceptance by the Customer of these Terms and Conditions.

1. DEFINITIONS

Customer: Refers to the contracting party of Origiinals who is a consumer under applicable law.
Order: Refers to the purchase of Products made by the Customer on the Website.
Product: Refers to goods offered for sale through the Website.
Vendor: Refers to the partner brand offering Products for sale on the Website.
Website: Refers to the online platform operated by Origiinals.

2. PURPOSE

These Terms and Conditions govern the sale of Products offered via the Website. They outline the respective rights and obligations of the Parties regarding Orders, payment, delivery, returns, and dispute resolution.

Origiinals acts as the seller of record for all transactions conducted through the Website. The company ensures full accountability for the quality, conformity, and delivery of Products. Origiinals collaborates with Vendors but assumes all responsibility for fulfilling Customer Orders and addressing any issues that may arise.

3. ACCEPTANCE OF THE TERMS AND CONDITIONS

Customers must review these Terms and Conditions before placing an Order on the Website. By confirming an Order, Customers acknowledge their full and unconditional acceptance of the Terms in effect at the time of the transaction.

These Terms and Conditions may be updated at any time. The applicable Terms are those in effect on the date the Order is placed.

4. PRODUCTS AND AVAILABILITY

4.1 Product Characteristics

Products offered for sale are described in detail, including essential features. While Product images are provided for reference, the written description takes precedence in case of discrepancies.

Origiinals ensures the accuracy and reliability of all Product descriptions to meet high standards of transparency and clarity.

4.2 Product Availability

All Products are subject to stock availability. If a Product becomes unavailable after an Order is placed, Origiinals will notify the Customer promptly. Customers may choose between a replacement Product, a credit note, or the cancellation of their Order with a full refund.

5. ORDER

5.1 Order Process

Customers can browse and select Products on the Website, adding desired items to their cart. Before validating an Order, Customers must review their selections carefully to ensure accuracy.

5.2 Order Validation

An Order is validated once payment is confirmed. Customers will receive a confirmation email summarizing the details of the transaction.

5.3 Invoicing

Invoices are generated electronically upon Order confirmation and are accessible in the Order details. All invoices are issued by Origiinals.

6. PRICES, TAXES, AND DUTIES

6.1 Prices

Product prices are displayed in rupees, included GST unless stated otherwise. Any applicable shipping fees will be detailed during checkout.

6.2 Taxes and VAT

Origiinals is responsible for managing and applying all relevant taxes, including GST, in compliance with applicable regulations.

6.3 Customs Duties

Customers may be subject to customs duties or import taxes for cross-border purchases. These costs are not included in Product prices or shipping fees and are the sole responsibility of the Customer.

6.4 Payment Methods

Payments are processed securely through the Website using accepted methods (debit card, credit card, PayPal, Apple Pay, and Upi). Customers must ensure they are authorized to use the chosen payment method.

7. DELIVERY

7.1 Delivery Terms

Delivery is made to the address provided by the Customer at checkout. Estimated delivery times are communicated during the checkout process and depend on availability and destination.

7.2 Delivery Delays

Origiinals is responsible for ensuring timely delivery. In the event of significant delays, Origiinals will communicate with the Customer and provide solutions, including refunds if necessary.

7.3 Risk Transfer

The risk of loss or damage to Products remains with Origiinals until the Customer takes possession of the delivery.

8. RIGHT OF WITHDRAWAL AND RETURNS

8.1 Right of Withdrawal

Customers have 3 days from the date of delivery to exercise their right of withdrawal. Returned Products must be in their original condition and packaging.

8.2 Returns and Refunds

Origiinals manages all returns and ensures that approved returns result in either a refund or a store credit. The company handles any related communication with Vendors on behalf of the Customer.

9. WARRANTIES

9.1 Legal Warranty

Products are covered by legal warranties for conformity and hidden defects. Customers must contact Origiinals directly to initiate claims, and the company will resolve the issue in collaboration with the Vendor if necessary.

9.2 Exclusion of Liability

Origiinals takes full responsibility for the quality, safety, and defects of Products sold on the Website. Customers can rely on Origiinals to address any concerns promptly and effectively.

10. LIABILITY

Origiinals assumes full accountability for all aspects of transactions conducted through the Website, including Product quality, delivery, and dispute resolution. The company is dedicated to maintaining high service standards and ensuring Customer satisfaction.

11. INTELLECTUAL PROPERTY

All content on the Website, including design, texts, images, and logos, is protected by intellectual property laws. Unauthorized reproduction or use is prohibited.

12. DATA PROTECTION

Customer data is processed in accordance with the Website’s Privacy Policy. Customers have the right to access, modify, or delete their data by contacting Origiinals . Data is shared with Vendors solely for fulfilling Orders.

13. DISPUTES AND APPLICABLE LAW

In case of disputes, Origiinals prioritizes amicable resolutions. If no agreement is reached, disputes will be governed by Indian law and submitted to the competent courts of India.

14. CONTACT INFORMATION

For any questions or concerns, please contact:

Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM
Phone: +919508045240
Email: origiinalswear@gmail.com
Address: Tg office, Sp road, kne, Br, 855107, India

Trade Name: Origiinals
VAT Number:
Trade Number: